Is it when something is the cheapest? Or is it what you get for your money? When it comes to the automotive industry, here are some things to consider:

  • What are you giving up for a shop to do things cheaper?
  • Are the technicians experienced professionals that are properly compensated with ongoing education or just learning through trial and error on your vehicle?
  • Does the shop carry garage liability insurance just in case something happens?
  • Do they use the most up to date technology and information sources for keep up with the ever-changing industry?
  • Do they use the best quality parts or the cheapest they can buy?
  • How long is their warranty on their work?

Do they go above and beyond with services like shuttle service, loaner cars, service reminders, comfortable waiting room?